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axaeffect's avatar
axaeffect
Regular Visitor
10 years ago

Power BI dekstop not responding during start

Hi all,   I just installed PowerBI in my notebook. But when I try to run it, it stop when "..initialization.." My OS is Windows 7 Professional, CPU 2.2 GHz 64 bit, RAM 8GB, Display resolution is 1...
Need Help
v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
10 years ago

Hi Anton,

 

To install Power Desktop, we needn’t to install SQL Server 2016 in the machine previously. In your scenario, have you checked .NET 4.5 and IE browser version on your laptop? And which version of Power BI desktop have you installed?

 

I would suggest you install the latest power BI desktop version from this site: Microsoft Power BI Desktop. When you first open the Power BI desktop, it will take some minutes to initial mode, please wait for a while.

 

If you have any question, please feel free to ask.

 

Best Regards,
Qiuyun Yu

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Icon for Community Support rankCommunity Support
      10 years ago

      Hi axaeffect,

       

      Which version of Power BI desktop have you installed? Have you tried to install the latesed desktop version which suggested in my orignal reply?

       

      Best Regards,

      Qiuyun Yu

      • axaeffect's avatar
        axaeffect
        Regular Visitor
        10 years ago

        Hi,

        Sorry for late reply, I moved the installation to my company test server which is under WIndows Server 2012, and it worked.

         

        So I'm not sure what is wrong with my notebook. It can't be installed on Windows 7 Pro ?

         

        I'm taking the latest version, btw.

         

        Thanks.