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Niraj_vora0106's avatar
Niraj_vora0106
Icon for Helper III rankHelper III
3 years ago

Power BI connection in PowerPoint

Hi community, I'm not able to connect Power BI Add in in Power Point.

 

Getting below error.

 

 

 

please help.

 

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi Niraj_vora0106 ,

     

    This error means that your local PowerPoint or Word instance cannot reach the Microsoft app catalog to get the add-in details. Basically, your local computer cannot "talk" to the app catalog for some reason. This may be for a variety of reasons:

    1. No internet connection
    2. Blocked by firewall
    3. Access disabled by a security policy
    4. Add-in installation disabled by an administrator for Office applications
    Please reach out to your IT team or system administrator for further assistance, to make sure you have the rights to install add-ins for Office and there are no network or security policies.

     

    Best Regards,
    Gao
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

    How to get your questions answered quickly -- How to provide sample data

    • Niraj_vora0106's avatar
      Niraj_vora0106
      Icon for Helper III rankHelper III
      3 years ago

      hi   

      My Office version was lower than required.

      tried in an other version it works fine.

       

      but I'm getting following prompt. Can you help?

      ErrorCode : UserNotLicensed

       

      what does it mean???

      amitchandak