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Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Power BI Update error message

HI Experts

 

Getting the following error message when i have updated to Oct 2018 desktop realse....any ideas...

 

Since updating to this latest release, when I try to open Power BI, I just get the following message:

  • Hi Anonymous

     

    You may try to uninstall PBI Desktop from your computer completely and take a look at this document. There are several minimum requirements listed in it. Please make sure that your computer meets those requirements. Then install the latest version and try to run power bi desktop as an administrator. If it is not your case, you may submit a support ticket.

    https://powerbi.microsoft.com/en-us/support/

     

    Regards,

    Cherie

2 Replies

  • v-cherch-msft's avatar
    v-cherch-msft
    Microsoft Employee

    Hi Anonymous

     

    You may try to uninstall PBI Desktop from your computer completely and take a look at this document. There are several minimum requirements listed in it. Please make sure that your computer meets those requirements. Then install the latest version and try to run power bi desktop as an administrator. If it is not your case, you may submit a support ticket.

    https://powerbi.microsoft.com/en-us/support/

     

    Regards,

    Cherie

    • Anonymous's avatar
      Anonymous
      Not applicable
      Many thanks Cherie excellent feedback. Much appreciated