Forum Discussion

richo's avatar
richo
Advocate II
10 years ago
Solved

Power BI Stalling on Initilizing model

Hi All

 

On the latest update of Power BI, after installing (upgrade and fresh install) the application will not completely load and stalls on the 'Initializing model' splash screen. It continues to appear it is loading but doesnt. Out of the 20+ attempts it did load once, but there was no difference in the set up at that time.

 

Has anyone else been experiencing this issue? I have therefore had to revert to the previous version to get Power BI desktop working.

 

I am running Windows 10 Pro, Intel Core i7 with 16gb RAM (MSI)

 

Thanks

  • After some poking around.... i noticed Nahimic for MSI (https://gaming.msi.com/features/nahimic) which was installed as part of the laptop appears to have been the issue. It automatically starts on start-up. When i exit the application from the system tray power BI loads as per normal.

     

    Odd one that one and i wonder if anyone can explain it?

10 Replies

  • After some poking around.... i noticed Nahimic for MSI (https://gaming.msi.com/features/nahimic) which was installed as part of the laptop appears to have been the issue. It automatically starts on start-up. When i exit the application from the system tray power BI loads as per normal.

     

    Odd one that one and i wonder if anyone can explain it?

    • pqian's avatar
      pqian
      Microsoft Employee

      richo Thanks for narrowing it down! This is information is really helpful to us. I have no idea how Nahimic is interfering with the Desktop, I'd have to grab a MSI laptop and test it out.

    • fintech1's avatar
      fintech1
      New Member

      Thank you,

       

      BI desktop started once I stopped nahimic on my msi laptop.

      • akjana's avatar
        akjana
        Power BI Team

        fintech1, richo can you tell us which nahimic software was it exactly ? What does that software do, nahimic site shows many different downloads.

  • Have you got any reply to it ???? Too poor support from community.

    • Jayadev's avatar
      Jayadev
      Helper I

      No support ........... Many people face this problem ...........why microsoft  keep silence about this problem for such a long time ..............................  too much frustructing.