Forum Discussion

koralka's avatar
koralka
Helper I
11 months ago

Power BI Postgres connection issues (credentials/invalid certification)

Hey all,  I'm having trouble connecting Power BI Desktop to our Postgres database. The issue is - majority of dbs are Postgres and other ones have no problems, it's just this new one that won't conn...
Need Help
koralka's avatar
koralka
Helper I
10 months ago

Hello,
Thank you for checking in me. So - there were a few issues - turned out that the infastructure had SSL turned on on the database side - hence the certificate issue. 

I have to be on VPN to connect to the DB - I managed to publish the ready to use model to power BI Service but now I can't connect to the database from there. I assume it's to do with privacy setting on the DB's side again. What would be the best option here? To use a gateway? 

Thank you so much for your help 

Anonymous's avatar
Anonymous
Not applicable
10 months ago

Hi koralka,

 

Thanks for your response.

I am also a member of the CST team and I recommend raising a support ticket so our support team can assist you directly.
Please refer to the following link for instructions on how to create a support ticket:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

We appreciate your engagement and thank you for being an active part of the community.

Best regards,
B ManikanteswaraReddy

  • v-dineshya's avatar
    v-dineshya
    Community Support
    10 months ago

    Hi koralka ,

    We are following up to inquire whether you have raised the support ticket. If you have already done so, we kindly request you to share your feedback regarding the issue raised.In case a solution has been provided, we would be grateful if you could share it with the community. This will assist others facing similar challenges and benefit the wider community. If you need any more assistance, please feel free to connect with the Microsoft Fabric community.

    Regards,

    Dinesh

    • koralka's avatar
      koralka
      Helper I
      10 months ago
      ​Hello,
      Thank you for reaching out. 
      I have not created the ticket yet as I am struggling to do so - I believe the UI has changed a little bit.

      Thank you for you support,
      Karolina
      • v-dineshya's avatar
        v-dineshya
        Community Support
        10 months ago

        Hi koralka ,

        Thank you for the update. Once you have created the Support ticket,  Please do let us know.

        And, if you have any further query do let us know.

         

        Regards,

        Dinesh