Forum Discussion

harumiH's avatar
harumiH
New Member
2 years ago
Solved

Power BI PDF export feature

I converted a report to PDF in a Power BI export and submitted it as a finished document, but at some point, only 1/4 of the report's screen was PDF. Please advise me how to change the whole to PDF c...
  • Anonymous's avatar
    Anonymous
    2 years ago

    HI harumiH,

    This is a known issue occurs on export contents when you use export PDF features on power bi desktop. Power bi team are working on it, and I will update here if any ETA.

    Update: 

    Please refer to the steps below to update the Webview2 component this will help in resolving the issue:
    1. Launch Power BI Desktop
    2. Once it's running, open the Task Manager and expand Power BI Desktop:

    3. Right-click on the WebView2 GPU Process and select "Properties"
    4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    (Note, this example screenshot shows a lower Product Version, so it does not have the fix)


    5. If this version is higher than 118.0.2088.76, please have the customer download and try the fixed version runtime for 117.0.2045.60 here:
    https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
    6. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
    7. Set the environment variable WebView2FixedVersionFolder to the file path.
    Ex: WebView2FixedVersionFolder
    8. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
    9. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.
    If the problem remains unresolved, please feel free to contact me.

    Regards,

    Xiaoxin Sheng