Power BI Gateway issue in personal mode

[Charu]

Dear All,

I'm getting issue in power BI gateway connecting to dataset.

Please help me to resolve this.

I have reinstalled the gateway too it's not working.

Something went wrong
Failed to use the selected gateway. Please make sure the gateway is up and running and try again.
Please try again later or contact support. If you contact support, please provide these details.
Activity IDcf28f1c9-e2e7-4d48-b775-69572ee60eb3
Request IDf4121bd6-5ed8-1b73-0be4-08991dccc56e
Correlation ID15cb15e3-a4b4-f79a-c02e-5547a89dd151
Status code400
TimeWed Feb 27 2019 09:42:31 GMT+0530 (India Standard Time)
Version13.0.8482.125
Cluster URIhttps://wabi-india-west-redirect.analysis.windows.net

[v-piga-msft]

Hi @Charu ,

By my test with Power BI Gateway Personal mode, it could refresh dataset scuccessfully.

Please have a check of your Data source Crendentials if that are invalid?

In addition, have you refreshed the dataset with the data gateway personal mode successfully before?

Best Regards,

Cherry

[Charu]

Hi @v-piga-msft 

Yeah It worked fine before for the same data source.It's strange that now getting this issue often in past 3 days only

Thanks

Charu

[v-piga-msft]

Hi @Charu ,

Sorry for the delay.

Have you solved your problem now?

Is your credential under Dataset is valid?

Best Regards,

Cherry