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glendaq
New Member

Power BI Gateway is offline

How can I prevent this from occuring?

Power BI
Error code: DM_GWPipeline_Client_GatewayUnreachable
Data source error: The gateway is either offline or could not be reached. Please ensure your gateway is online and try again.
Cluster URI: https://api.powerbi.com
Activity Id: 81ab155c-4910-4490-abbc-e37b583a0154
Request Id: f2947f90-14ec-4449-b099-16627eaad747
Time: Fri Oct 28 2022 09:46:21 GMT-0400 (Eastern Daylight Time)

3 REPLIES 3
JT_1016
New Member

Error code: NotReachable
Connection error: The gateway is either offline or could not be reached. Please ensure your gateway is online and try again.
Cluster URI: https://api.powerbi.com
Session ID: 7e76aab8-95f5-4f18-87ce-e32fb341bcab
Request ID: 36b828f3-08f4-4520-b03a-5eca6e448d87
Time: Wed Oct 02 2024 14:42:02 GMT+0300 (East Africa Time)

amitchandak
Super User
Super User

@glendaq , make sure gateway is installed on machine which is always up and running

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The gateway is online at the server.  It keeps disconnecting on my machine and I am not able to restart it.  It will remain online for a few days then it goes offline.  I am not sure how to prevent this.  Is this being caused when a restart is needed on my machine or some other cause?  Ideas?  Thank you

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