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Anonymous
Not applicable
3 years ago

Power BI Gateway connection to Network Folder error

My organisation are having issues with the Gateway connecting to Network folders.

We get the invalid credentials message when trying to add it. 

 

The Gateway is on a AWS EC2 instance, and we can connect to other databases etc, but not a network folder.

The instance is able to ping the server of the network, but not directly access the folder (but wouldn't that depend on the credentials used in gateway connection).

 

Does the instance need to be able to directly connect to the exact network folder? 

Or is there another issue using an AWS EC2 instance that could be stopping this?

 

Unfortunately we do not have a PBI admin/gateway expert in our organisation.

 

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