Forum Discussion
trinaedmondson
7 years agoNew Member
Power BI Desktop v2.71 64 bit returning exit code 0xd9492
While attempting to install both the 32 bit and 64 bit versions of the latest Power BI desktop the installation do not run returning and exit code 0xd9492. Please advise what could cause this?
- 7 years ago
It would appear that we had downloaded an .exe file which didn't work (3 times from different Microsoft download centres always returning the same code), however when we downloaded the msi we seem to have overcome this issue.
Thank you.
trinaedmondson
7 years agoNew Member
No - we have just tried one and it failed so then tried the other. Really we only want the 64 bit.
mwimberger
Resolver II
7 years agoOK, and you've tried the install on other machines? If it is the same file you are using, and it bombs on multiple machines, the download may be corrupted. Does it get through the unpack successfully and only bomb out at the end or right at the beginning? This is usually the best clue as to the problem ( IMHO)