Forum Discussion
Power BI Desktop v2.71 64 bit returning exit code 0xd9492
It would appear that we had downloaded an .exe file which didn't work (3 times from different Microsoft download centres always returning the same code), however when we downloaded the msi we seem to have overcome this issue.
Thank you.
Resolver II
I had something similar ( but not the same ) a few months ago. I couldn't install the newest version basically.
We had just had an OS software upgrade at work and something got messed up with the registry, I'm thinking. So I uninstalled Power BI, checked that all references to it were removed, restarted machine and the install was successful.
Do you usually install both 32 and 64-bit versions on the same machine?
Cheers
Manfred
No - we have just tried one and it failed so then tried the other. Really we only want the 64 bit.
It would appear that we had downloaded an .exe file which didn't work (3 times from different Microsoft download centres always returning the same code), however when we downloaded the msi we seem to have overcome this issue.
Thank you.
- mwimberger
Great stuff!
- mwimberger
OK, and you've tried the install on other machines? If it is the same file you are using, and it bombs on multiple machines, the download may be corrupted. Does it get through the unpack successfully and only bomb out at the end or right at the beginning? This is usually the best clue as to the problem ( IMHO)