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mmehdi
New Member

Power BI Desktop sign in error

‎01-28-2016 03:35 AM

Hi All,

 

I am facing problem in signing through desktop power BI. can anyone help me. 

 

Sign In error.pngRegards,

MM

 

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Greg_Deckler
Community Champion
Community Champion

‎01-28-2016 05:14 AM
When you go through the sign-in process, can you walk me through the steps you are taking? For example, are you trying to use a Work Account or a personal account?


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mmehdi
New Member
In response to Greg_Deckler

‎01-28-2016 08:25 PM

Hi,

 

Thanks for quick response. I am using work account to signin however my online account is wrking perfect.

Thanks and Regards,

 

MM 

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Greg_Deckler
Community Champion
Community Champion
In response to mmehdi

‎01-29-2016 03:13 AM
Hmm, wondering if it is some kind of firewall or proxy issue. You can turn on tracing, File | Options & Settings | Options | Diagnostics | Enable Tracing. Try signing-in and then send a frowny face to support (upper left) and send them the trace file.


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