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karaoan's avatar
karaoan
Icon for Kudo Kingpin rankKudo Kingpin
10 years ago

Power BI Desktop returns incorrect user not authorized message

This is driving me mad: After hours of testing any variation I am still getting errors: I am working with two SQL server databases that use the same database authenticated user. After clicking on the properties of the "source" in power query and using correct database user credentials I am getting User not authorized although credentials are 100% correct. The saved credentials in "Options and settings" are also correct. any ideas?

5 Replies

  • MattAllington's avatar
    MattAllington
    Icon for Community Champion rankCommunity Champion

    Have you tried deleting the stored credentials completely and trying again?  How about trying to connect to the DB from Excel as a point of reference?  All I can suggest is to try to eliminate one thing at a time, starting clean from some other system.  I would do

    different system to confirm it works

    possibly power BI Desktop on another computer with a clean workbook

    another machine with the problem workbook etc

    ...until you work out what is wrong

     

    very frustrating, I'm sure.