Forum Discussion
Power BI Desktop on ARM (Snapdragon) – “Error Fetching Data for This Visual” + Compatibility Concern
- 1 year ago
Come join the gang, Daniel.
Are you using ARM64 in either Windows (Snapdragon) or Mac/VM? If so please see this thread which includes instructions to downgrade to the Feb Power BI Desktop release - https://community.fabric.microsoft.com/t5/Issues/March-2025-Update-Error-fetching-data-for-this-visual/idi-p/4633481#comments And then hop on over to this thread to upvote ARM64 official support, because at present Microsoft have said ARM64 is officially not supported. https://community.fabric.microsoft.com/t5/Fabric-Ideas/Make-power-BI-desktop-fully-compatible-with-ARM-CPU-such-as/idi-p/4681097#M160671
Hi DSavill ,
Thanks for posting in Microsoft Fabric Community.
The error message “Error fetching data for this visual” has recently been observed across various setups, including both ARM-based and standard x64 environments. It has been noted that this issue started appearing after recent updates to Power BI Desktop, and it may not be related to hardware or emulation alone.
In some cases, reverting to the February 2025 version of Power BI Desktop resolved the issue. If you’re currently using a newer version, consider downgrading and check if the error persists.
Here are some related threads where similar behavior has been documented:
Solved: Re: Error fetching data for this visual - Microsoft Fabric Community
Solved: Error fetching data for this visual - A connection... - Microsoft Fabric Community
Error fetching data for this visual - Microsoft Fabric Community
Power BI Desktop is not officially supported on ARM64 architecture. The application currently runs under x64 emulation, which may cause performance or compatibility issues in some scenarios. For reference, the request for full ARM64 support is being tracked at the following link:
Make power BI desktop fully compatible with ARM CP... - Microsoft Fabric Community
Thnaks to Stinkys for highlighting this here.
Consider upvoting this idea to help prioritize it.
To assist further, please share the complete message displayed when selecting “See details” on the visual, whether the dataset is using import or DirectQuery, and whether the issue also occurs in the Power BI Service after publishing. This will help in narrowing down the cause.
Hope this helps. Please reach out for further assistance.
If this post helps, then please consider to give a kudos and Accept as the solution to help the other members find it more quickly.
Thank you.
- v-veshwara-msft1 year ago
Community Support
Hi DSavill ,
Just checking in to see if have you had a chance to review the response provided and check whether downgrading to an earlier version of Power BI Desktop has resolved the issue.If you need any further assistance, feel free to reach out.
Thank you.