Forum Discussion
bharath47
Microsoft Employee
Microsoft EmployeePower BI Desktop not getting launched
Since yesterday, Power BI desktop is not getting launched. It hangs on starting window (just displaying Power BI logo and Microsoft). Appreciate any help.
Tried the below:
- Unistall and re-install 64 bit version
- Uninstall from App and install the exe version from download site
- Uninstall _64 and install install 32 bit version
- scnnow found no issue
C:\Program Files\Windows Defender\MpCmdRun.exe –resetplatform
appwiz.cpl : Turn Windows feature Off / On .Net Framework
- Cleared %temp%
2 Replies
- amitchandak
Super User
bharath47 , Make sure there are no windows updates pending.
Please check if your OS is supported: https://www.microsoft.com/en-us/download/details.aspx?id=58494
If everything is fine, log an issue: https://community.powerbi.com/t5/Issues/idb-p/Issues
bharath47amitchandak no pending updates and latest version installation doesn't help as well!
