Forum Discussion

AndrewK's avatar
AndrewK
Regular Visitor
9 years ago

Power BI Desktop not Launching

Was happily using PowerBi just a bit ago, and then it froze, along with my computer, ended up doing a hard restart, and now Power BI won't launch.   Un-installed, reinstalled.  Tried the  PBIDesktop.msi version and PBIDesktop_x64.msi, still the same error.

 

Error Message:

File contains corrupted data.

Stack Trace:

System.IO.FileFormatException: File contains corrupted data.
at MS.Internal.IO.Zip.ProgressiveCrcCalculatingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
at MS.Internal.IO.Zip.ZipIOModeEnforcingStream.Read(Byte[] buffer, Int32 offset, Int32 count)
at Microsoft.Mashup.Storage.Local.ZipLocalStorage.TryGetPart(String path, Byte[]& content)
at Microsoft.Mashup.Host.Document.Storage.Local.CachingLocalStorage.TryGetPart(String path, Byte[]& content)
at Microsoft.Mashup.Host.Document.Storage.Local.SharedLocalStorageAccessor.SharedLocalStorage.TryGetPart(String path, Byte[]& content)
at Microsoft.Mashup.Host.Document.Storage.Local.XmlLocalStorageContext`1.TryGetPart(T& part)
at Microsoft.Mashup.Host.Document.Storage.Local.LocalStorageContext`1.Init()
at Microsoft.Mashup.Host.Document.Storage.Local.LocalUISettingsStorage.GetSettings()
at Microsoft.Mashup.Host.Document.Storage.TracingUISettingsStorage.GetSettings()
at Microsoft.Mashup.Client.ClientShared.Ux.ClientUISettings.GetWindowScaleSetting(String windowScaleLeftMetadataName, String windowScaleTopMetadataName, String windowScaleWidthMetadataName, String windowScaleHeightMetadataName, String windowScaleMaximizedMetadataName)
at Microsoft.Mashup.Client.ClientShared.Ux.ClientUISettings.GetMultiArtifactEditorWindowScale()
at Microsoft.PowerBI.Client.Windows.SplashScreenScaler.CheckScreenVisibilityRule(WindowScale input)
at Microsoft.PowerBI.Client.Windows.SplashScreenScaler.Scale()
at Microsoft.PowerBI.Client.Windows.SplashScreenForm.ApplyScale()
at Microsoft.PowerBI.Client.Windows.SplashScreenForm.ShowSplashScreen()
at Microsoft.PowerBI.Client.Windows.Services.SplashScreenManager.ShowSplashScreen(Object parameter)
--- End of stack trace from previous location where exception was thrown ---
at Microsoft.PowerBI.Client.Windows.Services.SplashScreenManager.GetSplashScreenWindow()
at Microsoft.PowerBI.Client.Windows.Services.SplashScreenManager.ShowSplashScreen(WindowsHost windowsHost, SplashScreenScaler scaler)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassb.<Main>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Invocation Stack Trace:

at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace)
at Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Nullable`1 errorCode, String requestId, Exception exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

 

16 Replies

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee

    AndrewK

     

    Please uninstall PBI Desktop from your computer completely and take a look at this document. There are several minimum requirements listed in it. Please make sure that your computer meets those requirements. Then download the latest version and try to install.

     

    Best Regards,

    Herbert

    • AndrewK's avatar
      AndrewK
      Regular Visitor

      My computer meets the requirements, and I have uninstalled and reinstalled but the issue still persists.

      • Anonymous's avatar
        Anonymous
        Not applicable

        If you have a Power BI gateway installed on that computer, uninstall that when you uninstall Desktop.

         

        Is this happening when you just try to launch Power BI Desktop on its own, or when you try to launch it by opening a specific file?