Forum Discussion
RGTTech
10 years agoRegular Visitor
Power BI Desktop not Launching
Hi guys, I have just dowloaded and installed the latest version of Power BI Desktop on Windows 7 Ultimate platform. When I click the Power BI Desktop icon to start the application a splash screen...
gsalas
9 years agoAdvocate II
Try this solution from Microsoft helpdesk:
Please check whether you have any Ad-Aware Web Companion installed. If yes, please follow the instruction on the link below, then reboot and installed and launch the desktop again.
Uninstall Lavasoft Web Companion
Uninstall the LavasoftTcpService.dll after uninstalling Web Companion, please:
a.Start Command Prompt as an administrator by right-clicking it and selecting "Run as administrator."
b.Enter the this command to reset the network adapter: "netsh winsock reset" without the quotation marks and hit Enter.
c.Restart the computer.
d.Delete these two files: C:\WINDOWS\system32\LavasoftTcpService64.dll and C:\WINDOWS\SysWOW64\LavasoftTcpService.dll
Anonymous
9 years agoNot applicable
Thank you, it really helps!