Power BI Desktop launch error

[Devi_AK]

Hi,

I have installed new version of power BI, but I'm facing below error when trying to open power BI desktop. 

Please help me to solve this issue 

Thanks

Feedback Type:
Frown (Error)

Error Message:
The object reference is not set to an instance of the object.

Stack Trace:
System.NullReferenceException
   v Microsoft.PowerBI.Client.Windows.Telemetry.TelemetryContextProvider.get_HostData()
   v Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
   v Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   v Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
The object reference is not set to an instance of the object.

Invocation Stack Trace:
   v Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   v Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
   v Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
   v Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   v Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
   v Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   v Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
   v Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   v Microsoft.PowerBI.Client.Program.RunApplicationLegacy(String[] args)
   v Microsoft.PowerBI.Client.Program.Main(String[] args)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.132.1053.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Telemetry.TelemetryContextProvider","Error":"System.NullReferenceException","MethodDef":"get_HostData","ErrorOffset":"0","ErrorCode":""}

PowerBIUserFeedbackServices_IsReported:
True

[Anonymous]

Hi @Devi_AK ,

Agree with @Expiscornovus , please try to install the latest version of Power BI Desktop from the official website.
And please make sure WebView2 is up to date. You can update WebView2 by installing the latest Windows updates and WebView2 updates.

You need to make sure your computer configuration meets the following requirements:

If the above methods do not work, it is possible that some configuration files of your computer are damaged or missing. Please check whether the configuration files of your own computer are complete.

Best Regards,
Dino Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Expiscornovus]

Hi @Devi_AK,

I see you are using an older version of Power BI Desktop (August 2024 QFE 1)

https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-change-log

Since that release some bugs have been fixed. Might be good to update your Power BI Desktop application first to see if you can reproduce this with the latest version as well (November 2024 QFE 2).

https://www.microsoft.com/en-us/download/details.aspx?id=58494