Forum Discussion
Power BI Desktop installation failure
tl;dr Are there any folders/registry settings I can delete to make a clean start to installing Power BI?
I downloaded the latest Power BI desktop installer and ran it with no issues. When I try and run the application nothing happens. Nothing shows up in the task bar. Nothing shows up in task manager (or processes). I tried to reinstall using the installer and it finishes successfully but I get the same result. I tried uninstalling using the installer and it says it completed successfully (but oddly finished in less than a second) but when I try and install it again it thinks it is still installed and only gives me the options to "Repair" or "Uninstall". If I choose "Repair" I get the same results as above. Are there any folders/registry settings I can delete to make a clean start?
Hi, Anonymous
Please review this article to completely uninstall PowerBI Desktop.
Find the directory for the application and delete all the files in the directory.
The software is located in C:\Program Files\Microsoft Power BI Desktop\bin defaultly.
Then open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE, HKEY_CURRENT_USER\SOFTWARE, HKEY_USERS\.DEFAULT\Software and find the folder for the application.
Delete the folder.Then get the latest version of Power BI Desktop from the Download Center?
If you're running Windows 10, you can also try the version from the Microsoft Store.
If your computer is not compatible with the current version of PowerBI Desktop, it is recommended to roll back to the previous version.( Previous monthly updates to Power BI Desktop and the Power BI service )
- November 2021 version of Power BI Desktop - 32-bit
- November 2021 version of Power BI Desktop - 64-bit
Best Regards,
Community Support Team _ Eason
3 Replies
- amitchandak
Super User
Anonymous , Try to uninstall, clean the windows temp folder, and install it again.
Also, check any other user recently faced any issue https://community.powerbi.com/t5/Issues/idb-p/Issues
- v-easonf-msft
Community Support
Hi, Anonymous
Please review this article to completely uninstall PowerBI Desktop.
Find the directory for the application and delete all the files in the directory.
The software is located in C:\Program Files\Microsoft Power BI Desktop\bin defaultly.
Then open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE, HKEY_CURRENT_USER\SOFTWARE, HKEY_USERS\.DEFAULT\Software and find the folder for the application.
Delete the folder.Then get the latest version of Power BI Desktop from the Download Center?
If you're running Windows 10, you can also try the version from the Microsoft Store.
If your computer is not compatible with the current version of PowerBI Desktop, it is recommended to roll back to the previous version.( Previous monthly updates to Power BI Desktop and the Power BI service )
- November 2021 version of Power BI Desktop - 32-bit
- November 2021 version of Power BI Desktop - 64-bit
Best Regards,
Community Support Team _ Eason
