Forum Discussion
Power BI Desktop crashes at launch
When I launch Power BI Desktop the loading screen flashes up for one second and then just closes down.
When I have Task Manager open, you can see the app launch for a second and then just stops.
I'm on my work laptop and don't have admin rights. Asked my IT department, but they've not had any luck either.
Installed from our company portal, as well as the .exe from the website. 32-bit and 64-bit... tried everything on forums, ChatGPT, etc. Cannot seem to solve the issue.
8 Replies
- anilelmastasi
Super User
No, don't have any other versions available.
1. Our IT team blocks access to the Microsoft Store.
2. Get an error saying Windows cannot find 'PBIDesktop.exe'... it is definitely there when I look under C:\Program Files\Microsoft Power BI Desktop\bin
3. I've never managed to even open Power BI Desktop
v-menakakotaCommunity Support
Hi svdheever ,
Thanks for reaching out to the Microsoft fabric community forum.
I would also take a moment to thank rohit1991 , for actively participating in the community forum and for the solutions you’ve been sharing in the community forum. Your contributions make a real difference.As Power BI Desktop has never successfully launched on your machine and you’re working in a restricted IT environment, the most efficient next step would be to open a support ticket with Microsoft so they can review detailed crash diagnostics.
Please refer below link on how to raise a contact support or support ticket.
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
If I misunderstand your needs or you still have problems on it, please feel free to let us know.
Best Regards,
Community Support Team
