Power BI Desktop connect with Zendesk but no Relationships of tables

[rikkiwang329]

Hi there! Hope someone can help me with below issue (or may not be an issue):

I use Power BI Desktop to connect Zendesk, using my company credentials, and successfully imported all the tables I want to use. However, when I click the Model, I found all the tables are not linking, please see below sreen shot:

Clearly I have no idea how to manage these relationshops correctly, does anyone have the same problem as mine? and how to solve this? if we need to create reports we have to connect these tables.

Thanks a lot!!!

Rikki 

[antonstorozhuk]

Hi @rikkiwang329 

We've built an app for this connection (Power BI with Zendesk) and have Entity Relationship Diagram (ERD)

ERD

You might want to use it, it's availalbe withitn the app: https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/

Best regards,

Anton

[v-chuncz-msft]

@rikkiwang329 

You may check File > Options and settings > Options > CURRENT FILE > Data Load > Relationships.

[rikkiwang329]

Finally upload the screen shot....does anyone can help???

Thanks!!!

[rikkiwang329]

I don't know why but I cannot even upload my screenshot...