Forum Discussion

Stoon's avatar
Stoon
Advocate I
8 years ago
Solved

Power BI Desktop canvas resolution issue

Hello everyone,   since the february update I am experiencing a weird behavior - when I drag my Power BI Desktop window from my laptop screen to my external screen (1920x1200), the canvas starts to...
  • Stoon's avatar
    Stoon
    8 years ago

    As it turns out it is a scaling issue. And it can be "solved" by setting the same level of scaling for both screens (in Windows at least):

     


     

    Sorry for the czech language in the screenshot - Control Panel -> Appearance And Personalization -> Display -> Let me choose one scaling level for all my displays. Not a best solution, but it works for now.

Stoon's avatar
Stoon
Advocate I
8 years ago

As it turns out it is a scaling issue. And it can be "solved" by setting the same level of scaling for both screens (in Windows at least):

 


 

Sorry for the czech language in the screenshot - Control Panel -> Appearance And Personalization -> Display -> Let me choose one scaling level for all my displays. Not a best solution, but it works for now.

  • v-chuncz-msft's avatar
    v-chuncz-msft
    Community Support
    8 years ago

    Stoon,

     

    Glad to hear that. You may help accept solution. Your contribution is highly appreciated.

  • Gershom's avatar
    Gershom
    New Member
    8 years ago

    Thank you Stoon for providing the workaround.  Unfortunately, changing the scaling does not resolve the issue and scaling options are intended for customization.  I am having the same issue when connecting to wired and wireless monitors, but the display still seems to render appropriately on the native monitor, the Surface Pro 4.  This issue popped up with the latest PBI desktop release.  Please review and fix.