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MilosT
New Member

Power BI Desktop black screen and flickering issue

I'm having a problem with the Power BI Desktop app which I have downloaded from Microsoft store. Screen is constantly flickering and large parts of the app are black. I'm on windows 11 latest update, I'm using a second monitor with my laptop as a main screen. Can you help me?

 

Power BI Desktop issue.jpg

3 REPLIES 3
foodd
Community Champion
Community Champion

Hello @MilosT  , this sounds very much like a system resources or driver issue.

 

Does it only occur when you display it on the laptop screen, and does it happen

when the external monitor is attached?  What have you tried, and where are you stuck?

I tried using PC screen only and no issues then, after that I extended displays again. moved the app to a second monitor and it seems to work fine. Strange issue with the application.

foodd
Community Champion
Community Champion

So, to understand, this appears to be an intermittent issue, and you have only

noticed it on a single device (laptop with external video).    Power BI Desktop

is a core application from the vantage of compatibility with Windows 10 and 

11.   It has a long track record and installation base.   

 

To be fair, will share the following URL for troubleshooting if you are inclined:

 

Troubleshoot screen flickering in Windows - Microsoft Support

 

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