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sgmc1009's avatar
sgmc1009
Frequent Visitor
9 years ago

Power BI Desktop bit October 2016 release does not launch on windows 10

Installed Power BI Desktop 64bit October 2016 release on windows 10 64bit and it displays 'initialising model. then crashes.
ankitpatira's avatar
ankitpatira
Community Champion
9 years ago

sgmc1009 I am using W10 and latest pbi desktop version (sept 2016) and no issues opening it. Can you download sample pbix files from pbi website and try opening that instead of blank pbi report and see if it works that way. Below are the only minimum pbi desktop requirements.

 

  • Windows 7 / Windows Server 2008 R2, or later
  • .NET 4.5
  • Internet Explorer 9 or later
  • Memory (RAM): At least 1 GB available, 1.5 GB or more recommended.
  • Display: At least 1440x900 or 1600x900 (16:9) recommended. Lower resolutions such as 1024x768 or 1280x800 are not recommended, as certain controls (such as closing the startup screen) display beyond those resolutions.
  • CPU: 1 gigahertz (GHz) or faster x86- or x64-bit processor recommended.
sgmc1009's avatar
sgmc1009
Frequent Visitor
9 years ago

I was using the September release, I am talking about the release dated 3rd October.

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi sgmc1009,

    I download the latest Power BI Desktop which is released in October 3rd  from this link and install it on my Windows 10 laptop, everything works well.

    In your laptop, please check if any detailed error messages are logged in event viewer when Power BI Desktop crashes. In addition, is there are any possibility that you have Nahimic running in your laptop? If so, please stop Nahimic and start Power BI Desktop, for mode details, please review this similar thread.


    Thanks,
    Lydia Zhang

    • sgmc1009's avatar
      sgmc1009
      Frequent Visitor
      9 years ago

      Thanks Lydia.

       

      I don't have Nahimic installed. Looking in the logs it appears that the inability to launch relates to MSOLAP errors, the following error occurs everytime I try to launch PowerBI desktop.

       

      • Event ID 25 from source MSOLAP$AnalysisServicesWorkspace1302910754 cannot be found. 

      The error code relates to the 'locale' settings I believe but I have no idea how to change it. I thought it might be related to my installing PowerBI gateway but it still couldn't launch Power BI when I uninstalled it.

       

      I do have MSSQLEXPRESS 14 installed but not analysis services.

       

      Hopefully someone has already overcome this.

       

      Cheers,

      Steve

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi sgmc1009,

        Could you please post the full error message about locale in Windows Event Log? Please follow the instructions in this blog to change locale setting the error message indicates and then check if you can launch  Power BI Desktop successfully.


        Thanks,
        Lydia Zhang