Forum Discussion
Power BI Desktop | System Cannot Find Specified File | Exception from HResult: 0x800700002
Unable to open Power BI Desktop.
- Have uninstalled it & reinstalled it. Did not fix
- Keep getting the error message: System Cannot Find Specified File | Exception from HResult: 0x800700002
- Full error details below
Please help!
Feedback Type:
Frown (Error)
Timestamp:
2024-08-08T14:41:10.3451226Z
Local Time:
2024-08-08T10:41:10.3451226-04:00
Session ID:
5a0d1bff-6474-432c-b9c1-9bddb8f1c140
Release:
July 2024
Product Version:
2.131.1203.0 (24.07) (x64)
Stack Trace:
System.IO.FileNotFoundException
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Web.WebView2.Core.CoreWebView2Environment.<CreateCoreWebView2ControllerAsync>d__98.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
at Microsoft.Web.WebView2.WinForms.WebView2.<InitCoreWebView2Async>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<Initialize>d__78.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2BrowserWrapper.<ChainAfterInit>d__101.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.<>c.<WaitOnUIThreadForTaskCompletion>b__15_0(Task t)
at System.Threading.Tasks.ContinuationResultTaskFromTask`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion[T](Task`1 task)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass7_0.<RunApplicationLegacy>b__0()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.131.1203.0","ModuleName":"Microsoft.Web.WebView2.Core.dll","Component":"Microsoft.Web.WebView2.Core.CoreWebView2Environment+<CreateCoreWebView2ControllerAsync>d__98","Error":"System.IO.FileNotFoundException","MethodDef":"MoveNext","ErrorOffset":"225","ErrorCode":""}
OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)
CLR Version:
4.8 or later [Release Number = 533320]
Peak Virtual Memory:
69.5 GB
Private Memory:
238 MB
Peak Working Set:
343 MB
IE Version:
11.1.22621.0
User ID:
aadd4ec5-d811-4d89-ac55-812cf597f65e
Telemetry Enabled:
True
DPI Scale:
125%
Supported Services:
Power BI
2 Replies
NKData Perhaps an issue with WebView2 installation? How to check for(and install) WebView2 – Knowledge Base (templafy.com)
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".Hi NKData ,
First of all, thank you Greg_Deckler for the quick reply. Did the reply help you solve your problem? If so, please mark it as a solution. If not, you can try the following:
(1)Uninstall the Microsoft Store version of Power BI and install the single installer from the Microsoft Power BI page:
Downloads | Microsoft Power BI
Additionally, try running Power BI Desktop as an administrator.
(2)Clear Power BI Cache.
Close Power BI Desktop. -> Navigate to `C:\Users\[Your Username]\Microsoft\Power BI Desktop\`. - >Delete all files within this folder. - >Try opening Power BI again.
Best Regards,
Neeko Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
