Showing results for 
Search instead for 
Did you mean: 
New Member

Power BI Desktop Sign-in issues with MFA

Unable to sign in on Power BI Desktop with MFA enabled.

I don't even get prompted for MFA


Is this a know issue?

Are there any workarounds.


If MFA is disabled, the Desktop sign-in works well.

New Member




I am locked out of my PowerBI Pro account.



I had setup Authenticator App as the only way for secure sign-in, and following a reset hard-reset of the phone, I lost the accounts from the app & its control.



Now when I try to sign-in, it asks for Authenticator App Code or verification through notification on the app, but since the app is not configured any more for the account, I am pretty much locked out.



I am a single /individual user, and don't have any administrator or admin managing the account.



Kindly Help!.





Super User
Super User

@ , There is an option -"Web page connector Infrastructure update" under portion and setting -> Option -> preview features


Enable that and check again

Helpful resources

PBI Sept Update Carousel

Power BI September 2023 Update

Take a look at the September 2023 Power BI update to learn more.

Learn Live

Learn Live: Event Series

Join Microsoft Reactor and learn from developers.

Dashboard in a day with date

Exclusive opportunity for Women!

Join us for a free, hands-on Microsoft workshop led by women trainers for women where you will learn how to build a Dashboard in a Day!

MPPC 2023 PBI Carousel

Power Platform Conference-Power BI and Fabric Sessions

Join us Oct 1 - 6 in Las Vegas for the Microsoft Power Platform Conference.

Top Solution Authors