Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Power BI Desktop Relationship View is blank

I am unable to see relationships in the relationship view - I know they are there, because when I move the cursor across, the cursor changes and right-click options are there. But the view is blank a...
Need Help
  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi Daniel! 

    Thank you for following up - I didn't do anything specific, and hadn't logged into BI in a while. I just opened a file to check and it works. Thank you! 

     

    Regards,

    Gabriele 

MattAllington's avatar
MattAllington
Icon for Community Champion rankCommunity Champion
7 years ago

All I can tell you is, you are not crazy. I have seen it on my own device 4 or so times. I did have a MacBook running Bootcamp and windows. There was a windows update and this problem occurred. I rolled back windows and it worked again. 4 months later, same thing happened again. I rolled back and it didn’t fix it. Then MS told me it was an Apple problem ( I knew it wasn’t). 

 

Power BI has issues with video sizing, and my theory is the relationip view uses some video drivers that clash with windows. I also had issues with other apps (camtasia from memory, not sure). 

 

If you have windows hardware, I suggest you contact Microsoft support and see how you go. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Thank you Matt! 

    your thoughts make perfect sense, as the same issue occurs on my personal laptop. Both the work and personal device are running the same windows version. 

    The exact same issue happens when I try to view relationship in the Exce datamodel, alos on both laptops. 

     

    I'll contact Microsoft and see what I can find out. 

     

    Gabe

    • v-danhe-msft's avatar
      v-danhe-msft
      Icon for Microsoft Employee rankMicrosoft Employee
      7 years ago

      Hi Anonymous ,

      Could you please tell me if your problem has been solved? If it is, could you please one reply as Answered to close this topic?

       

      Regards,

      Daniel He

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        Hi Daniel! 

        Thank you for following up - I didn't do anything specific, and hadn't logged into BI in a while. I just opened a file to check and it works. Thank you! 

         

        Regards,

        Gabriele