Forum Discussion
Power BI Desktop: 'OK' Button Not Responding After Options Selection
"I'm experiencing an issue with the Power BI desktop application. After selecting options in the options menu, the 'OK' button is not responding. I have tried closing and restarting the application, as well as reinstalling it, but the issue persists. The application is up to date. Please investigate and provide a solution."
Hi Affanskm
Since this issue is not a known or widespread bug in Power BI Desktop, it likely relates to something specific in your system environment (such as permissions, background services, or third-party conflicts). I recommend opening a support ticket with Microsoft so they can investigate it in your specific setup.
If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly
3 Replies
- Ritaf1983
Super User
Hi Affanskm
Since this issue is not a known or widespread bug in Power BI Desktop, it likely relates to something specific in your system environment (such as permissions, background services, or third-party conflicts). I recommend opening a support ticket with Microsoft so they can investigate it in your specific setup.
If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly
v-echaithraCommunity Support
Hi Affanskm ,
May I ask if you have gotten this issue resolved?
If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.
Regards,
Chaithra.- v-echaithra
Hi @Affanskm ,
As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.
If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.
If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.
Thank you for your patience and look forward to hearing from you.
Best Regards,
Chaithra E.