Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The Power BI DataViz World Championships are on! With four chances to enter, you could win a spot in the LIVE Grand Finale in Las Vegas. Show off your skills.

Reply
pallavi_r
Super User
Super User

Power BI Desktop Installation Issue

‎01-13-2025 10:51 AM

Hi Team,

 

I am getting issue during Power BI Desktop installation. Irrespective ending the task, restarting the machine etc etc, I still get following error in virtual machine.

Are you sure you want to cancel Microsoft Power BI Desktop (x64) installation?

Than it just greys out on clicking yes or no. And there is no response, or prompt. 

pallavi_r_0-1736794273128.png

Has anyone else faced this issue.

 

Thanks,

Pallavi

Labels:
Message 1 of 2
147 Views
1 ACCEPTED SOLUTION
AmiraBedh
Super User
Super User

‎01-13-2025 11:01 AM

 

Try to navigate to the following directories and delete temporary files related to Power BI:

  • C:\Windows\Temp
  • %USERPROFILE%\AppData\Local\Temp

Then restart your machine and try the installation again.

If you previously attempted to install Power BI, you should clean up remnants:

  • Go to Control Panel > Programs > Programs and Features and uninstall any existing versions of Power BI Desktop.
  • Delete leftover files in:
    • C:\Program Files\Microsoft Power BI Desktop
    • %LOCALAPPDATA%\Microsoft\Power BI Desktop

this can help you to diagnose stuck installations :

Process Monitor - Sysinternals | Microsoft Learn

Manually Remove Leftover Power BI Desktop Files : Get Power BI Desktop - Power BI | Microsoft Learn

 


Proud to be a Power BI Super User !

Microsoft Community : https://docs.microsoft.com/en-us/users/AmiraBedhiafi
Linkedin : https://www.linkedin.com/in/amira-bedhiafi/
StackOverflow : https://stackoverflow.com/users/9517769/amira-bedhiafi
C-Sharp Corner : https://www.c-sharpcorner.com/members/amira-bedhiafi
Power BI Community :https://community.powerbi.com/t5/user/viewprofilepage/user-id/332696

View solution in original post

Message 2 of 2
131 Views
1 REPLY 1
AmiraBedh
Super User
Super User

‎01-13-2025 11:01 AM

 

Try to navigate to the following directories and delete temporary files related to Power BI:

  • C:\Windows\Temp
  • %USERPROFILE%\AppData\Local\Temp

Then restart your machine and try the installation again.

If you previously attempted to install Power BI, you should clean up remnants:

  • Go to Control Panel > Programs > Programs and Features and uninstall any existing versions of Power BI Desktop.
  • Delete leftover files in:
    • C:\Program Files\Microsoft Power BI Desktop
    • %LOCALAPPDATA%\Microsoft\Power BI Desktop

this can help you to diagnose stuck installations :

Process Monitor - Sysinternals | Microsoft Learn

Manually Remove Leftover Power BI Desktop Files : Get Power BI Desktop - Power BI | Microsoft Learn

 


Proud to be a Power BI Super User !

Microsoft Community : https://docs.microsoft.com/en-us/users/AmiraBedhiafi
Linkedin : https://www.linkedin.com/in/amira-bedhiafi/
StackOverflow : https://stackoverflow.com/users/9517769/amira-bedhiafi
C-Sharp Corner : https://www.c-sharpcorner.com/members/amira-bedhiafi
Power BI Community :https://community.powerbi.com/t5/user/viewprofilepage/user-id/332696
Message 2 of 2
132 Views

Helpful resources

Announcements
Las Vegas 2025

Join us at the Microsoft Fabric Community Conference

March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount!

FebPBI_Carousel

Power BI Monthly Update - February 2025

Check out the February 2025 Power BI update to learn about new features.

Feb2025 Sticker Challenge

Join our Community Sticker Challenge 2025

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

Feb2025 NL Carousel

Fabric Community Update - February 2025

Find out what's new and trending in the Fabric community.

View All