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RBaker's avatar
RBaker
New Member
6 years ago

Power BI Desktop Installation Fails

I am having no luck installing the latest version of Power BI Desktop.

 

I have downloaded PBIDesktopSetup_x64.exe from the appropriate MS Website.  When I attempt to run it, nothing happens.

Ithe cursor changes to the busy icon for a couple of seconds, and then stops, and I'm back to the normal cursor.

 

What I have tried:

Redownloading the file (twice).

Restarting the PC.

Running it with Admin Privs.

Making sure I have .Net 4.8 Advanced Services Installed and active.

Running it from the command line with a  -log "pbinstalllog.txt" flag.  (Not only did this not help, it didn't even create a log file that I could find.)

Downloading it from the MS Store.  (It downloaded, but then died during installation with an "unexpected error").

 

I'm at my wits end.  

 

Please help!

 

 

 

 

 

 

6 Replies

    • RBaker's avatar
      RBaker
      New Member

      When I tried to create a log file (with the -log "xxxx.txt") during the install, no file was created.

      • mwegener's avatar
        mwegener
        Most Valuable Professional

        And in the Windows Event Logs?

  • amigo tube the same tube error as downloading an old version of power bi to be able to use it