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karlk's avatar
karlk
Icon for Advocate I rankAdvocate I
5 years ago

Power BI Desktop Authentication Time out ~ 1 Hour

Hi,

 

If I open a report in Power BI Desktop that connects to a dataset in the Power BI Service I'm able to work with that report without any issues.  However, after about an hour I eventually get the following error:

 

Cannot load model - authentication failed

 

 

The following docs seem to suggest why but don't explicitly mention Power BI Desktop

https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-troubleshooting-refresh-scenarios#refresh-fails-when-updating-data-from-sources-that-use-aad-oauth 

 

Has anyone else experienced this issue, please?

 

Thanks

 

Karl

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi karlk ,

     

    Could you tell me if your problem has been solved by amitchandak 's suggestion? If it is, kindly Accept it as the solution to make the thread closed. More people will benefit from it.

     

    Hope to hear from you😀

     

    Best Regards,
    Eyelyn Qin

    • karlk's avatar
      karlk
      Icon for Advocate I rankAdvocate I
      5 years ago

      Hi,

       

      Unfortunately it doesn't.  The issue occurs where the report live connects to a dataset in the Power BI service so there is no Power Query to edit.

       

      Edit:

      Actually the problem is more specific than I originally described:

      • I don't have any issues when the report live connects to a dataset that's in import mode
      • I do have a time out after roughly 1 hour when the report live connects to dataset that itself live connects to an Azure Analysis Services model

      Thanks

       

      Karl