Forum Discussion
Power BI Custom Visual - License API Not Returning Trial or Purchase Information
Thank you for confirming the API version and sharing the code snippet.
Based on your implementation, you're using the Licensing API correctly. However, if certain expected properties like "isTrial" or "expirationDate" are not returned, and you're unable to determine the license state through the API, this might require deeper investigation from the Microsoft Support team.
I recommend raising a support ticket with all the relevant details so our engineering team can look into it further.
Hope this helps. Please reach out for further assistance.
Please consider marking the helpful reply as Accepted Solution to assist others with similar issues.Thank you.
Thank you for confirming the API version and sharing the code snippet.
Based on your implementation, you're using the Licensing API correctly. However, if certain expected properties like "isTrial" or "expirationDate" are not returned, and you're unable to determine the license state through the API, this might require deeper investigation from the Microsoft Support team.
I recommend raising a support ticket with all the relevant details so our engineering team can look into it further.
Hope this helps. Please reach out for further assistance.
Please consider marking the helpful reply as Accepted Solution to assist others with similar issues.
Thank you.
Hi NileshBhayani ,
Could you please confirm if the issue has been resolved after raising a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.
We may consider closing this thread if there is no response.
Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.
Thank you for your understanding and assistance.