Power BI Charticulator Visual gone

[Marac0105]

Hi all,

today my custom visual made with Charticulator is gone - just blank are where the visual was placed, all fields gone, also charticulator icon is no longer under visuals on the right side panel.

It is pretty important daily report in the company so I would appreciate any comment or solution.

Thanks in advance.

[Nigel · Accepted solution]

Hi All,

After much trial and error, I have found a way to get the old MS Charticulator visual definitions working with the new Community versions.

Please be aware that there are 2 Community Versions:

1. One is MS Certified – Charticulator Visual Community (View)
2. One is *NOT* MS Certified - Charticulator Visual Community (Editor)

 It seems that to be able to change the existing Viz from the old MS Charticulator to either of the new Community versions, you need to follow these steps:

1. Make sure that you have the Options and settings -> Options -> Preview features -> on-object interaction Checked.
2. Open your broken pbix that has the MS Charticulator visual.
3. Download the  “Charticulator Visual Community (View)” community version of Charticulator.
4. Click on the old Charticulator visual that is on your workspace
5. Click the On-Object “Add Data and build your visual” icon
6. You will see “Suggest a visual” drop-down.
7. Toggle “Arrange data for me” from off to on.             
8. Click the “Charticulator Visual Community (View)” Visual in the drop-down box
9. Fix the field assignments and click the confirm button

This is far from ideal but I have found this works for each of my reports so far.

[RHOU]

wow thanks so much for finding a way to fix these! You just saved me a lot of time!

[Jeanxyz]

Thank you so much for the detailed guide. It works perfectly and saves me so much time. 

[hafiz10]

Thank you so much for this solution it is very helpful. Found 10 of my visuals shows blank. Panic since i havent store the latest template.
I found this step is working for me:

1. Get the Charticulator (view)

2. Select the blank visuals

3. select the On-Object "Add Data and build your visual" icon

4. click the "Arrange data for me"

5. Once you select data, PowerBI will select core visual automatically

6. Go to suggestions pane, click dropdown and select Charticulator(view)

7. Then go to Data Field Well, and rearrange your data according to your custom arrangement based on your old charticulator.

8. The charticulator visuals will automatically appears

[JingGuo289]

May I please also ask which PBI version are you using?

My visal doesn't show the options besides it.

[Nigel]

I guess you skipped the first step:

1. Make sure that you have the Options and settings -> Options -> Preview features -> on-object interaction Checked.

you cannot change the viz without using the Preview Feature "on-object Interaction".

[Marac0105]

Hi,

procedure mentioned above returned the visual, but unfortunately sorting is not working right in the new charticulator.

After choosing different item from slicer, sort of the watefall chart breaks - I have Comparison actuality slicer which enables Actual results comparison in the waterfall with Budget and Last Year. Choosing different comparison puts Budget column in front of the category which shows effect.

Regards

[Syndicate_Admin]

Yes, I agree, it works but it is not ideal.

[v-yaningy-msft]

Hi, @Marac0105 


Thanks for everyone's reply. You can contact the author of this visual object for support.

GitHub - zBritva/charticulator-visual-community

Best Regards,
Yang
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[al7948]

We ran into same problem today.   There's a new Charticulator community version available, but how to replace it?  Found a guy on Reddit who said he replaced the reportID in the file with the new community visual to fix it, but no clue how to do that.  Help !!!!

[Syndicate_Admin]

Hello I already solved it give in organize the data for me and then switch to the charticulator editor new

[Syndicate_Admin]

Can you explain in more detail how you solved the missing Charticulator ?

[Syndicate_Admin]

Of course,

1.- click on your blank box

2.- CLICK ON "ORGANIZE THE DATA FOR ME" (ORGANIZA LOS DATOS POR MI)

THEN CHOOSE THE NEW CHARTICULATOR EDITOR

[Syndicate_Admin]

Hdhd hdd ho to be in the other side callbzjs call you to be in the other day and the other day and the other side callbzjs call you

[JingGuo289]

Can I please ask which Power BI version are you using? My version doesn't have the option of "Organise the data for me" to click on... Thanks

[Syndicate_Admin]

Sorry I just saw your comment, but I see that you already solved it and you posted it in a very descriptive way.

[Marac0105]

Hi, thanks for the advise how to bring back charticulator visual. However, new problem pop - sorting of x axis categories on the waterfall chart is not working anymore? Does anybody have the same problem? Looks like that it remembers only initial sorting, but when you change slicer selection sorting is not ok - I have a column in a model with integers that sorts label column and after changing slicer selection it is not sorted ascending as ti was before.

Thanks.

[Syndicate_Admin]

Hello, it just happened to me 30 minutes ago :c I hope I can find a solution

[Nigel]

Hi, I have exactl;y the same issue; who thought this was the correct thing to do; just remove a visual and leave everyone to figure it out.

This is completely NUTS. Come on Microsoft; you can do much better than this.

Now, there is a new Coimmunity version but I guess that is different and that is why we get blank visuals. What we all need is for PBI to recognise that the old Charticulator is the same as the Communiuty version. As We have premium Support; I will escalate to MS.

BR

Nigel

[hafiz10]

This is irresponsible act from Microsoft. I really thought using Custom visuals with Microsoft label on it (Microsoft Charticulator) was really safe and stable. Who would have thought that this kind of issue arise, make thing worse, no proper documentation on fallback plan. Imagine some PowerBI developer using 100s visual of Charticulator. Crazy