Forum Discussion

Marac0105's avatar
Marac0105
Frequent Visitor
1 year ago
Solved

Power BI Charticulator Visual gone

Hi all,   today my custom visual made with Charticulator is gone - just blank are where the visual was placed, all fields gone, also charticulator icon is no longer under visuals on the right side ...
Need Help
  • Nigel's avatar
    Nigel
    1 year ago

    Hi All,

     

    After much trial and error, I have found a way to get the old MS Charticulator visual definitions working with the new Community versions.

     

    Please be aware that there are 2 Community Versions:

      1. One is MS Certified – Charticulator Visual Community (View)
      2. One is *NOT* MS Certified - Charticulator Visual Community (Editor)

     

     It seems that to be able to change the existing Viz from the old MS Charticulator to either of the new Community versions, you need to follow these steps:

     

    1. Make sure that you have the Options and settings -> Options -> Preview features -> on-object interaction Checked.
    2. Open your broken pbix that has the MS Charticulator visual.
    3. Download the  “Charticulator Visual Community (View)” community version of Charticulator.
    4. Click on the old Charticulator visual that is on your workspace
    5. Click the On-Object “Add Data and build your visual” icon
    6. You will see “Suggest a visual” drop-down.
    7. Toggle “Arrange data for me” from off to on.             
    8. Click the “Charticulator Visual Community (View)” Visual in the drop-down box
    9. Fix the field assignments and click the confirm button

     

    This is far from ideal but I have found this works for each of my reports so far.

Nigel's avatar
Nigel
Advocate II
1 year ago

Hi, I have exactl;y the same issue; who thought this was the correct thing to do; just remove a visual and leave everyone to figure it out.

 

This is completely NUTS. Come on Microsoft; you can do much better than this.

 

Now, there is a new Coimmunity version but I guess that is different and that is why we get blank visuals. What we all need is for PBI to recognise that the old Charticulator is the same as the Communiuty version. As We have premium Support; I will escalate to MS.

 

BR

 

Nigel

  • hafiz10's avatar
    hafiz10
    Frequent Visitor
    1 year ago

    This is irresponsible act from Microsoft. I really thought using Custom visuals with Microsoft label on it (Microsoft Charticulator) was really safe and stable. Who would have thought that this kind of issue arise, make thing worse, no proper documentation on fallback plan. Imagine some PowerBI developer using 100s visual of Charticulator. Crazy

  • fpratellesi's avatar
    fpratellesi
    New Member
    1 year ago

    Thank you very much for keeping us posted on this Nigel!

  • BVEmory's avatar
    BVEmory
    New Member
    1 year ago

    You can make the community charticulator work on the PBI Desktop version, but it doesn't work on the Power BI service.  You can actually make it work in the PBI Service by downloading the editor or the view version and editing the dashboard in a Workspace, but it won't let you save your report, because charticulator is not a supported visual...

    • Anonymous's avatar
      Anonymous
      Not applicable
      1 year ago

      Hi! Have you found any solution for this issue? /Indeed, it works fine on PowerBI Desktop. But when I attempt to add the custom visual while editing the report on Service, I encounter an error again.

       

      • Nigel's avatar
        Nigel
        Advocate II
        1 year ago

        You will need to save the edited report locally and change the visual to the View version before publishing it. The "view" version is MS Certified.