Forum Discussion

Marac0105's avatar
Marac0105
Frequent Visitor
1 year ago
Solved

Power BI Charticulator Visual gone

Hi all,

 

today my custom visual made with Charticulator is gone - just blank are where the visual was placed, all fields gone, also charticulator icon is no longer under visuals on the right side panel.

It is pretty important daily report in the company so I would appreciate any comment or solution.

Thanks in advance.

  • Hi All,

     

    After much trial and error, I have found a way to get the old MS Charticulator visual definitions working with the new Community versions.

     

    Please be aware that there are 2 Community Versions:

      1. One is MS Certified – Charticulator Visual Community (View)
      2. One is *NOT* MS Certified - Charticulator Visual Community (Editor)

     

     It seems that to be able to change the existing Viz from the old MS Charticulator to either of the new Community versions, you need to follow these steps:

     

    1. Make sure that you have the Options and settings -> Options -> Preview features -> on-object interaction Checked.
    2. Open your broken pbix that has the MS Charticulator visual.
    3. Download the  “Charticulator Visual Community (View)” community version of Charticulator.
    4. Click on the old Charticulator visual that is on your workspace
    5. Click the On-Object “Add Data and build your visual” icon
    6. You will see “Suggest a visual” drop-down.
    7. Toggle “Arrange data for me” from off to on.             
    8. Click the “Charticulator Visual Community (View)” Visual in the drop-down box
    9. Fix the field assignments and click the confirm button

     

    This is far from ideal but I have found this works for each of my reports so far.

27 Replies

  • Nigel's avatar
    Nigel
    Advocate II

    Hi All,

     

    After much trial and error, I have found a way to get the old MS Charticulator visual definitions working with the new Community versions.

     

    Please be aware that there are 2 Community Versions:

      1. One is MS Certified – Charticulator Visual Community (View)
      2. One is *NOT* MS Certified - Charticulator Visual Community (Editor)

     

     It seems that to be able to change the existing Viz from the old MS Charticulator to either of the new Community versions, you need to follow these steps:

     

    1. Make sure that you have the Options and settings -> Options -> Preview features -> on-object interaction Checked.
    2. Open your broken pbix that has the MS Charticulator visual.
    3. Download the  “Charticulator Visual Community (View)” community version of Charticulator.
    4. Click on the old Charticulator visual that is on your workspace
    5. Click the On-Object “Add Data and build your visual” icon
    6. You will see “Suggest a visual” drop-down.
    7. Toggle “Arrange data for me” from off to on.             
    8. Click the “Charticulator Visual Community (View)” Visual in the drop-down box
    9. Fix the field assignments and click the confirm button

     

    This is far from ideal but I have found this works for each of my reports so far.

    • Marac0105's avatar
      Marac0105
      Frequent Visitor

      Hi,

       

      procedure mentioned above returned the visual, but unfortunately sorting is not working right in the new charticulator.

      After choosing different item from slicer, sort of the watefall chart breaks - I have Comparison actuality slicer which enables Actual results comparison in the waterfall with Budget and Last Year. Choosing different comparison puts Budget column in front of the category which shows effect.

       

      Regards

    • JingGuo289's avatar
      JingGuo289
      Frequent Visitor

      May I please also ask which PBI version are you using?

      My visal doesn't show the options besides it.

       

      • Nigel's avatar
        Nigel
        Advocate II

        I guess you skipped the first step:

         

        1. Make sure that you have the Options and settings -> Options -> Preview features -> on-object interaction Checked.

        you cannot change the viz without using the Preview Feature "on-object Interaction".

  • Nigel's avatar
    Nigel
    Advocate II

    Hi, I have exactl;y the same issue; who thought this was the correct thing to do; just remove a visual and leave everyone to figure it out.

     

    This is completely NUTS. Come on Microsoft; you can do much better than this.

     

    Now, there is a new Coimmunity version but I guess that is different and that is why we get blank visuals. What we all need is for PBI to recognise that the old Charticulator is the same as the Communiuty version. As We have premium Support; I will escalate to MS.

     

    BR

     

    Nigel

    • hafiz10's avatar
      hafiz10
      Frequent Visitor

      This is irresponsible act from Microsoft. I really thought using Custom visuals with Microsoft label on it (Microsoft Charticulator) was really safe and stable. Who would have thought that this kind of issue arise, make thing worse, no proper documentation on fallback plan. Imagine some PowerBI developer using 100s visual of Charticulator. Crazy

    • fpratellesi's avatar
      fpratellesi
      New Member

      Thank you very much for keeping us posted on this Nigel!

    • BVEmory's avatar
      BVEmory
      New Member

      You can make the community charticulator work on the PBI Desktop version, but it doesn't work on the Power BI service.  You can actually make it work in the PBI Service by downloading the editor or the view version and editing the dashboard in a Workspace, but it won't let you save your report, because charticulator is not a supported visual...

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi! Have you found any solution for this issue? /Indeed, it works fine on PowerBI Desktop. But when I attempt to add the custom visual while editing the report on Service, I encounter an error again.

         

  • We ran into same problem today.   There's a new Charticulator community version available, but how to replace it?  Found a guy on Reddit who said he replaced the reportID in the file with the new community visual to fix it, but no clue how to do that.  Help !!!!

  • Hello I already solved it give in organize the data for me and then switch to the charticulator editor new

    • Syndicate_Admin's avatar
      Syndicate_Admin
      Administrator

      Can you explain in more detail how you solved the missing Charticulator ?

      • Syndicate_Admin's avatar
        Syndicate_Admin
        Administrator

        Of course,

        1.- click on your blank box

        2.- CLICK ON "ORGANIZE THE DATA FOR ME" (ORGANIZA LOS DATOS POR MI)

        THEN CHOOSE THE NEW CHARTICULATOR EDITOR

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi, Marac0105 


    Thanks for everyone's reply. You can contact the author of this visual object for support.

     


    GitHub - zBritva/charticulator-visual-community

    Best Regards,
    Yang
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

    How to get your questions answered quickly --  How to provide sample data in the Power BI Forum