When scrolling on one of the pages in a published app on iPad, the user gets this error 'something went wrong. Your device may not have enough memory to load this report. Contact the report owner about adjusting the report for mobile devices' Any ideas? 🙂
As i know phone report designs are to view the report as vertical.
and i know refresh solves the problem. But who want to use a report which gives error in every half an hour?
hi @ugurdemir did you performed any other step besides pure rehresing? like clearing cache or allow web site tracking and etc? how big is your report?
Me also get this error on ipad. Especially if report has many pages and visuals. The first time i get this error i was in a page with about 40 visuals (visuals managed by bookmarks, not all of them appear at once) but then i see that even on the pages with 8-10 visuals i get this error.
And not the page nor the visual nor the button is specific, error happens randomly.
hi @ugurdemir I have tested one of my reports on android and all working fine. Also having a lot of visuals and even map inside. But on IOS is having this exact error. Did you discover root cause?
Usually, you can reload the page to fix the error.
Chrome might have information stored that's stopping the page from loading.
Your device may have run out of memory, and can't load the site while also running your apps.
If it is still not working restart your Ipad
and the last step will be to reinstall teh browser.
Hope it resolves your issue?
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