Power BI Adobe Connector 2.0 Error - Expression.Error: The field 'name' of the record wasn't found.

[lliu84]

I started getting the error of "Expression.Error: The field 'name' of the record wasn't found" yesterday when refreshing Adobe reports in Power BI.  I use Adobe Analytics 2.0 connector. 

Someone has experienced the same issue and posted in Adobe Analytics community.  

Re: Error connecting to Adobe Analytics Power BI C... - Adobe Experience League Community - 614006

Anyone else is experiencing issue?  How do we alert Microsoft on this to help fix the issue?

[ReportBuilder07]

Hi @lliu84 I used the Adobe native connector but I started having some issues from time to time, so I finally ended up using a 3rd party tool. I've tried windsor.ai , supemetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder,  to make the connection first search for the Adobe connector in the data sources list:

Then, you should enter your Adobe credentials to make the connection. After that, you'll see a preview of your data where you can select the fields you want to see in PBI. 

Finally, you just have to choose PBI as destination and copy and paste the url that will appear there in PBI desktop --> Get Data --Web > --> Paste the link

[Marcus1]

Hi all,

I got the information from yesterday that it seems to work again for some users (see the link to Adobe) 

Not sure if you also see some positive progress on your end. 

BR

Marcus

[v-cgao-msft]

Hi all，

We have reported this issue and submitted it to the product team. They are aware of the issue and the engineers will do their best to fix it. I will update here if there is any progress.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[v-cgao-msft · Accepted solution]

Hi all,

The Adobe portal shows that this issue has been fixed, please check that the connector is working properly.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution  to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly --  How to provide sample data in the Power BI Forum

[Marcus1]

Seems that this is now pointed towards Microsoft by Adobe: 

"Hey All, In one of the cases I have looked at the traces produced by Power BI. It can be enabled under Option > Debugging > Enable Traces.

As of now, it seems to be an issue from the Power BI end, since Analytics APIs are returning status code 200, and the error appears to be generated from the Microsoft Mashup engine. "

Can Microsoft take a look into this please?

@foodd 

[Marcus1]

Same issue here. Lets hope that it will be solved soon

[Vernon]

Same issue, I've posted it within Adobe Experience League, seems like everyone is encountering that error...
Link to post on Experience League

[ocebarc]

I am experiencing the same issue, so following this post and hopefully get it solved asap

[foodd]

Yes, I do hope that Adobe fixes these issues which impact the ability to create analytics around their products.

[foodd]

The onus is upon Adobe as they are the owner, creator, and maintainer of the Adobe Analytics Connector

which is a third-party Connector.