Plugin malfunctioning

[disney_batista]

I have been using the Simple Waterfall plugin from the Microsoft Store for about 2 years. It has met my needs and has great functionality and configuration.

However, we recently encountered an error where the visual started displaying the same value for all data labels without me having made any changes to the visual or measures used.

Does anyone have any idea why this happened? I tested it using the same data with other visuals and the display was correct, only Simple Waterfall caused this bug. I noticed that we were using version 2.0.10.2. And version 2.1.0.4 was already available in the store.

Has anyone ever faced problems with non-native Microsoft plugins? Is this common?

 

[Ritaf1983]

Hi @disney_batista 

If I understand correctly and you're referring to the chart in the image, about 10 days ago, I guided someone on my team to create a similar one for a client, and we didn't experience any particular issues.

In any case, you can open a technical support ticket directly with the company responsible for the chart.

I'm attaching a link.

https://datanomy.uk/contact-us/

Additionally, note that in the marketplace, each chart has a link to the support center.

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly.

[disney_batista · Accepted solution]

Hello @Ritaf1983 

The support form you provided isn't working, but I managed to find the company's page on LinkedIn and sent them a message with my case.

They indicated that there is an error in the plugin due to an update to the Power BI API.

[Anonymous]

Hi, @disney_batista 

Thank you very much for sharing the information. You can continue to stay in touch with the corresponding visual object developers and keep an eye on their updates. Additionally, you can mark your reply as a solution so that others in the community can quickly find this information and save time in finding answers to their questions.

Your cooperation will help us promote the development of the community.

Thank you again for asking your question on Power BI Fabric forum.

Best Regards

Jianpeng Li