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sugra
Helper I
Helper I

Personal Gateway not being recognized

Hello, 

 

I installed a Personal Gateway and was able to publish a report that uses the Personal Gateway and refreshes every morning, I was even able to refresh the data 5 mins ago through my Personal Gateway. 

 

I just  to publish a second report, however it does not recognize that a Personal Gateway is available.

My steps are:

1. Log into my Personal Gateway

2. Create the report in Power BI Desktop using a DirectQuery to an Oracle database.

3. Save the report locally then publish to My workspace on Power BI.

4. Go to Settings on the dataset to turn on the Gateway but none is available. In the first report, it picked up my Personal Gateway here. 

 

PersonalGateway.PNG

 

Am I doing something wrong? The new report is using the same db, and schema and even one of the same tables as the report that works.

1 ACCEPTED SOLUTION

Hi @sugra ,

 

This is the cause of the problem.

cc7.PNG

 

So it is recommended that you use the standard gateway(If you're not free user.).

 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

View solution in original post

4 REPLIES 4

Thanks AmitChandak, 

 

I just checked and the Gateway is on.

 

Hi @sugra ,

 

This is the cause of the problem.

cc7.PNG

 

So it is recommended that you use the standard gateway(If you're not free user.).

 

Best regards,
Lionel Chen

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

 

Thanks, this has helped.

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