Permission is needed

[Syndicate_Admin]

Hello everyone.

If you could help me it would be of great value, I have a published report, it has RLS permissions and everything is fine, no problem. But I have a specific user, who when added to the dashboard permission and data security, still gets the following message: "You can't see the contents of this report because you don't have permissions on the underlying data set. Contact the dataset owner to request access."

But I am the owner of the report and it has access, it is only to this user, today I registered another one and no problem.

I have tried to look for something similar and I can't find it, help please.

[Anonymous]

Hi @Syndicate_Admin,

we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Regards,

Vinay Pabbu

[Anonymous]

Hi @Syndicate_Admin,

we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Regards,

Vinay Pabbu

[Anonymous]

Hi @Syndicate_Admin,

we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Regards,

Vinay Pabbu

[Ritaf1983]

Hi @Syndicate_Admin 

In cases like this, there are three key things to check:

1. Make sure the user's data exists in the RLS (Row-Level Security) table. If the RLS logic filters out the user, they won't see any data and will get a permission error.

2. Verify that the user is assigned the Viewer role in the Workspace where the dataset resides. Even if the report is shared directly, they still need permission to the underlying dataset.

3. Ensure the user is added to the RLS role in Power BI Service under the "Security" settings of the dataset.

Even if you're the owner and everything works for others, if the user is not mapped correctly to the RLS or lacks workspace-level access, this error will appear.

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly

[Syndicate_Admin]

If all that is there, it had never happened to me, he is the first user I have a problem with, he can't even see the report without data, that message appears and that's it 😞

[Ritaf1983 · Accepted solution]

Hi @Syndicate_Admin 

If the report isn’t loading at all, then it’s not related to RLS.
When there’s an RLS issue, the report does load, but the visuals appear as broken tiles with Xs instead of charts.
The issue is definitely in the permissions configuration at the semantic model level — meaning the permissions in the workspace aren’t set up correctly.

The permission settings are configured as follows:

Users must be assigned the Viewer role (at minimum) in the workspace.

Important:
These permission settings must be configured in the workspace that contains the semantic model, especially if the reports themselves are located in a different workspace.
If the permissions are only set in the report workspace and not in the semantic model's workspace, the access will fail.

Unfortunately, I don’t think it’s possible to help further without access to your data.

It might be worth considering opening a support ticket with Microsoft.

https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly

[amitchandak]

@Syndicate_Admin , Have you given the user read permission on the semantic model, or is the user a viewer on the workspace?

[Syndicate_Admin]

Yes, it is assigned at the RLS level and has read report permission. But not even the report can see, much less the data 😞