Forum Discussion

bilogin's avatar
bilogin
Helper I
6 years ago
Solved

Percentage passed SLA

Hi all,   Thanks in advance for your help on this, I'm a BI noob and it's taken me a few days to get this far!    So through Excel and our CRM, there is a bar and line chart that shows the volume...
  • tex628's avatar
    tex628
    6 years ago

    I'm assuming that the values displayed in the last image is the "Passing" percentage. In that case create a measure like this:

    Measure =
    DIVIDE(
    CALCULATE( COUNTROWS(ContactReport) ; ContactReport[Pass/Fail] = "Pass") ;
    COUNTROWS(ContactReport) ;
    BLANK()
    )


    Format the measure as % and then place it in your chart and remove the legend. There should only be the measure and the date dimension. 

    If you dont get the correct result post a picture and we'll take another look 🙂 

    Br,
    J