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Hey!
I am looking to find the abandonment rate per agent, and the total abandonment percentage of all agents. I should be getting a total of 3.40, but as you see below .. it's not calculating the way I need it to.
= #abandoned/# presented
What am I doing wrong? Beginner here 😞
Solved! Go to Solution.
My apologies for not being as descriptive, but I found my measure. Thank you!
My apologies for not being as descriptive, but I found my measure. Thank you!
Hi, @swhitty
Can you show the relevant formulas you are currently using for #abandoned/# presented?
Best Regards,
Community Support Team _ Eason
Please provide sanitized sample data that fully covers your issue. If you paste the data into a table in your post or use one of the file services it will be easier to assist you. I cannot use screenshots of your source data.
Please show the expected outcome based on the sample data you provided. Screenshots of the expected outcome are ok.
https://community.powerbi.com/t5/Desktop/How-to-Get-Your-Question-Answered-Quickly/m-p/1447523
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