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Vilchuk's avatar
Vilchuk
New Member
8 years ago

Password reset

How do I reset my password?  Here's the message I get when I'm clicking 'Reset you password' link:   ----------------------------------------------------- Microsoft Online Password Reset We're ...
Need Help
  • Vilchuk's avatar
    Vilchuk
    New Member
    8 years ago

    Thank you Dale for your response.  Unfortunately it's not working.  I do remember my Microsoft Account password and I can login to it without any problem.  It's like a vicious circle:  I login to my Microsoft account and ask to reset my Power BI password. And it's saying that 'You cannot reset your password at this time because your administrator has not configured password reset for your organization. There is no further action you can take to resolve this situation. Please contact your admin'.  

     

     

    • v-jiascu-msft's avatar
      v-jiascu-msft
      Microsoft Employee
      8 years ago

      Hi Vilchuk,

       

      Actually, it's one account for both Office 365 and Power BI. 

      1. Did you reset password for one account?

      2. Are you an admin of Office 365?

      3. Are there any other admins?

      Password_reset

       

      Best Regards,

      Dale