I have a page on which I have created a Backlog report for issues in a customer service environment. I'm using TicketCompletionDate and filtering on Blanks. Currently, I have to manually go in and deselect the current date in the page-level filter, otherwise I will get tickets that were just opened 5 minutes ago, as they should not be considered backlog.
I have created a measure:
=NOW() - 1
I would like to add the above measure as a page level filter, so that when others view my report, they automatically see the tickets where TicketCreationDate is as of/before 24 hrs ago. This would remove any manual filtering on my part or the part of the end users.
Is this something that's possible in PowerBI?
Solved! Go to Solution.
Nikil (& Idanco) are correct in that you can't just filter by NOW() - 1. The model doesn't know how NOW()-1 is related to TicketCompletionDate.
Nikil's first option (don't bring in the more recent tickets) works if you don't have other reports where you do want to include those tickets. Assuming you do, you have to go for a (calculated) column that you can dynamically filter on.
If you have a date table in your model, you could actually add a calculated column to that table to identify whether the date is before today or not. E.g. =if([Date]>=NOW()-1,"N", "Y"). That makes the "before today" filter available to anything that uses dates in your model, rather than just being limited to tickets. With a date table you can also get more sophisticated and have Y/N columns for MTD, YTD, Last Month, etc.
If you don't have a date table, =if([TicketCompletionDate]>=NOW()-1,"N","Y") will do the same thing, but just for ticket completions.
Nikil (& Idanco) are correct in that you can't just filter by NOW() - 1. The model doesn't know how NOW()-1 is related to TicketCompletionDate.
Nikil's first option (don't bring in the more recent tickets) works if you don't have other reports where you do want to include those tickets. Assuming you do, you have to go for a (calculated) column that you can dynamically filter on.
If you have a date table in your model, you could actually add a calculated column to that table to identify whether the date is before today or not. E.g. =if([Date]>=NOW()-1,"N", "Y"). That makes the "before today" filter available to anything that uses dates in your model, rather than just being limited to tickets. With a date table you can also get more sophisticated and have Y/N columns for MTD, YTD, Last Month, etc.
If you don't have a date table, =if([TicketCompletionDate]>=NOW()-1,"N","Y") will do the same thing, but just for ticket completions.
Thank you, Leonard! This has completed resolved my issue.
What you can do - is add a calculated column "TimePassed" which will be calculated as Now()-TicketDate
And use this as a filter in report
Idanco - forgive me if I misunderstand you - but I don't see how this would address my issue. NOW() - TicketDate would return different values for each ticket.
I have the right calculation (NOW() - 1). It returns exactly what I need, I just need to learn how to make the report only return values that are on or before NOW() - 1.
Would love some other suggestions!
Measures cannot be added to Page filter.
Options you have are:
Ideally, I would go with option 1