Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

PC Crashes after opening Power Bi Desktop

 

 

Hi,
When I open up the desktop my machine immediately grinds to a halt and sometimes I need to restart my machine.

 

After checking the tsk manager my RAM is constantly peaking at 14 GB. I have 16 GB of RAM.

My CPU usage is hovering at about 33%. I don't think is an issue.

I noticed in my perf monitor there are 3 instances of the process Micorsoft Mashup Container hogging up most of the memory.

Any idea what this is ?

This only happens when I open up a particular report file.

 

I tried exporting the same report from the online service and then opening it up and I got the same issue.

Is there any way to do a trace to find out what exactly is causing this abnormal behaviour?

Is is something to do with my dataset?

 

The desktop is bascially unuable due to this slowness.

 

 

  • Anonymous's avatar
    Anonymous
    9 years ago

    Anonymous,

    There are some proposals for you troubleshooting the performance issue.

    1. Untick the following options in your current PBIX file. You can go to File -> Options and settings -> Options->CURRENT FILE(Data Load) to find the options.


    2. Follow the guide in this blog to disable Load for these intermediate queries in your PBIX file to save memory.

    3. Filter your source data before you import data to Power BI Desktop, in other words, import necessary data.

    4. Multiple calculations(complex measures and calculated columns) in large dataset will eat up much memory, optimize your data model by following  the tips in the articles below.

    Data Import Best Practices in Power BI
    Power BI Performance Tips and Techniques



    Regards,
    Lydia

4 Replies

  • Anonymous

    Which mode of connection are you using and what kind of source you are having

    ...??

    Is it a  import mode or a live connection.....please do share how many datasets you do have and the volume of data each of datasets having.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Kaushikd,

       

      I am connecting through the CRM data connector.

       

      Also when I try to connect via organization account the wheel keeps spinning infinitely

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        Anonymous,

        There are some proposals for you troubleshooting the performance issue.

        1. Untick the following options in your current PBIX file. You can go to File -> Options and settings -> Options->CURRENT FILE(Data Load) to find the options.


        2. Follow the guide in this blog to disable Load for these intermediate queries in your PBIX file to save memory.

        3. Filter your source data before you import data to Power BI Desktop, in other words, import necessary data.

        4. Multiple calculations(complex measures and calculated columns) in large dataset will eat up much memory, optimize your data model by following  the tips in the articles below.

        Data Import Best Practices in Power BI
        Power BI Performance Tips and Techniques



        Regards,
        Lydia