PBIX keeps crashing

[Anonymous]

My PBIX file is up to date with the new March 2022 release. This issue has been occurring for months now.  

I work on multiple dashboards throughout the data. every couple of times I open a new PBIX file, it won't open and then freezes any of the other PBIX files I did have open.  It will show a blank screen and then causes my screen to flash.  The only way I can get rid of this is by ending the process in Task Manager. There are some times I may not have saved data in a prior PBIX file, when opening the other one. 

Does anyone have any idea what could be causing this? I recently upgraded to a new CADD machine with a ton of memory and ram at my company so that should not be the issue.

[v-cgao-msft · Accepted solution]

Hi @Anonymous ,

Please disable Power BI Desktop infrastructure updates.

The settings will take effect after restarting the desktop.

If this doesn't work for you, please consider sharing more details about it. 

Best Regards,
Community Support Team_Gao

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[croberts21]

OP, could your issue be related to this one? https://community.powerbi.com/t5/Issues/Power-BI-Desktop-freezes-10-times-a-day/idi-p/2258411

[amitchandak]

@Anonymous , I have not seen a user reporting this issue.

Please check issues, if needed report a new one https://community.powerbi.com/t5/Issues/idb-p/Issues