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jdaily83
Helper II
Helper II

PBIX keeps crashing

My PBIX file is up to date with the new March 2022 release. This issue has been occurring for months now.  

 

I work on multiple dashboards throughout the data. every couple of times I open a new PBIX file, it won't open and then freezes any of the other PBIX files I did have open.  It will show a blank screen and then causes my screen to flash.  The only way I can get rid of this is by ending the process in Task Manager. There are some times I may not have saved data in a prior PBIX file, when opening the other one. 

 

Does anyone have any idea what could be causing this? I recently upgraded to a new CADD machine with a ton of memory and ram at my company so that should not be the issue.

1 ACCEPTED SOLUTION
v-cgao-msft
Community Support
Community Support

Hi @jdaily83 ,

 

Please disable Power BI Desktop infrastructure updates.

vcgaomsft_1-1648444177052.png

 

The settings will take effect after restarting the desktop.

vcgaomsft_4-1648444415546.png

 

If this doesn't work for you, please consider sharing more details about it. 

 

 

Best Regards,
Community Support Team_Gao

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

View solution in original post

3 REPLIES 3
v-cgao-msft
Community Support
Community Support

Hi @jdaily83 ,

 

Please disable Power BI Desktop infrastructure updates.

vcgaomsft_1-1648444177052.png

 

The settings will take effect after restarting the desktop.

vcgaomsft_4-1648444415546.png

 

If this doesn't work for you, please consider sharing more details about it. 

 

 

Best Regards,
Community Support Team_Gao

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

croberts21
Responsive Resident
Responsive Resident

amitchandak
Super User
Super User

@jdaily83 , I have not seen a user reporting this issue.

 

Please check issues, if needed report a new one https://community.powerbi.com/t5/Issues/idb-p/Issues

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