Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

PBI color issue

Hi All,

 

I know I saw a post of this issue but I cannot find it anymore. I have an issue with the colors when using different monitoris.

I am using the october version of PBI.

 

My laptop (Dell xps 15) has a 4k screen and starting a new PBI report shows the normal colors:

 

However, when moving to another external 4k screen attached to my laptop the report shows different colors:

 

PBI is the only app that shows different colors on the external screen. I use a Thunderbolt port to connect the external monitor to my laptop. I have installed the latest display and all other necessary drivers.

 

In the post I found earlier the proposed solution was to disable software rendering instead of GPU rendering in IE. But that doesn't help.

 

Any idea's how to fix it?

 

-Albert

1 Reply

  • Hi there

    It would appear that the issue is on the other monitor and how it is connecting to your graphics card.

    Did you get this issue resolved?