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johnbartlett19's avatar
johnbartlett19
Frequent Visitor
3 years ago
Solved

PBI Desktop hangs while loading on versions after May 2022

H folks.  When I make a change to my import or when I refresh, PowerBI Desktop hangs during the load (says loading data ...) . My files work fine on the May 2022 version (2.105.1143.0 64-bit).  But ...
Need Help
  • v-yalanwu-msft's avatar
    v-yalanwu-msft
    3 years ago

    Hi, johnbartlett19 ;

    Do you only have specific files pending later or all files?
    Can you share the following screenshot?


    Best Regards,
    Community Support Team _ Yalan Wu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

johnbartlett19's avatar
johnbartlett19
Frequent Visitor
3 years ago

Hi Yalan thanks for the follow-up.

Just now I opened the latest version through the Microsoft Store.  I tried to refresh one table ('Users') which has 1824 rows.  This file is pulled from a web service (ServiceNow) via the API.  Power BI Desktop hangs up with 'loading'.  I will attach a screenshot.  I then tried another table 'Age _Bands' which is a static table I created in Power Query (no external database or API required), and Power BI Desktop hangs in the same way.  I then went to the versionfrom May 2022 and tried the same two refresh operations again and both were successful.