Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

PBI Desktop error

Hi All, My computer has a windows 7 32 bit operating system. I installed the Power BI Desktop successfully. But, when I open the PBI Desktop, it gives the following error. Please help.  
Need Help
Greg_Deckler's avatar
Greg_Deckler
Community Champion
5 years ago

Anonymous Any chance you can confirm that DLL exists on your system?

 

Man, 32-bit Windows 7, I mean, you can't expect that to work, right? It's 11 years old and unsupported/out of support?? I have a Commodore 64 you can borrow, see if it works there. 🙂

 

Anyway, all joking aside, You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Thanks for your reply. I have installed the required DLL. Now it gives the following error.

 

  • v-kelly-msft's avatar
    v-kelly-msft
    Community Support
    5 years ago

    Hi Anonymous ，

     

    Which version of desktop have you installed?

     

    Best Regards,
    Kelly
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