Forum Discussion
PBI Desktop and Website Sign-In Issues
Hi jbud - yes, I finally got this resolved. I had to have my company's IT department create a different email alias for me to use as a Power BI login. The alias forwards mail to my regular work email address for Power BI notifications, etc. I haven't had any further issues after doing this.
Not sure how my account got messed up, but using an email alias seemed to fix it.
It is almost 3 months later... did you ever get a fix for your issue? I am having pretty much the same issue except that my work email is also used for my TFS account and I get a message sometimes that Microsoft "Already knows me!" and to "Enter my existing password" after clicking the "Sign In" button. When I do this, I get put right back into the same loop you have with MS not recognizing my ID. This is so frustrating!!
Hi jbud - yes, I finally got this resolved. I had to have my company's IT department create a different email alias for me to use as a Power BI login. The alias forwards mail to my regular work email address for Power BI notifications, etc. I haven't had any further issues after doing this.
Not sure how my account got messed up, but using an email alias seemed to fix it.